You have no items in your shopping cart.
0item(s)
You have no items in your shopping cart.
Haines® is a medical manufacturing and supply company, focused on improving healthcare for staff and patients through better disposable and patient single use products.
The core of Haines® is our ability to think on our feet, develop solutions and respond quickly.
Always thinking and always ready to help, by healthcare standards we are a small Australian business but don’t let that fool you:
Here are five things we’d like you to know most about Haines®.
We are focused to improve healthcare outcomes and staff and patient satisfaction:
At Haines®, we promise to be approachable, responsive and reliable and we personally offer you a NO RISK ordering guarantee.
That means you can order with peace of mind and if the product you order does not meet your needs we will refund or replace the product, no questions asked!
Haines® has a long proud history of serving Australia’s hospitals, healthcare and aged care facilities, health associations and the general community.
At Haines®, we are always happy to provide samples and any tests or evidence you may need. We know that how a product feels and how it works is paramount, and anything we can do to help your decision-making we will do.
At any time, you can order a free sample by simply talking to your Haines® rep or visiting www.hainesmedical.com.au and we will send them direct to you.
At Haines®, we are in complete control of the supply chain. We design, manufacture, warehouse and supply our own products. We are continually collaborating with professionals, listening and thinking how to improve products for better healthcare management outcomes.
The Haines® Way Promise guides the way we recruit and train our staff and the way we conduct our business. It guides what we measure with our bi-annual customer satisfaction and employee satisfaction assessments.
We manufacture and sell disposable and single patient use products at a fair price.
This is the hallmark of our brand. We take responsibility and are accountable in all that we do. Our brand engenders trust through uncompromising reliability and ethical behaviour. We demonstrate high standards of manufacture that include scientific testing and ongoing research and development.
Our name is strongly associated with high levels of transparency - we are clear and public on our pricing and product specifications. Our policy of availing free samples and full replacement, no questions asked guarantee is celebrated.
We have a can-do approach and an eagerness to please. We not only respond, we anticipate. We are adaptable, agile and persistent. Ours is a brand of enthusiasm, positivity and commitment in all that we do.
Haines® Medical Australia is renowned for collaborating with customers to cleverly adapt products to specific needs. We are quick to explore possibilities and create new products. We have a thirst for improvement that extends to all aspects of our business.
Our reputation for generosity is legendary. We are keen to share our knowledge, our time, link our network contacts for mutual benefit and go above and beyond to help people realise their goals.